Support

We're here to help.

Got a question, found a bug, or want to share feedback? Reach out through any channel below and we'll get back to you. There's no bot and no ticket queue — you're talking to the person who builds the app.

Chat on Telegram

@kapunka_support

A real person, usually the fastest way to get an answer

Email support

support@kapunka.app

Questions, bug reports and refunds

Privacy & data requests

privacy@kapunka.app

Data access, corrections and account deletion

Response times

We typically respond within 24–48 hours. For urgent issues, Telegram is usually faster. Please never send passwords, full card numbers or banking credentials — no one at Kapunka will ever ask for them.